Mind your business focuses on the topic of excellence in decision making and decision support.
This can be applied in numerous areas. In this section you will find thoughts, ideas & articles to read in more detail.
The articles are based, among other things, on conversations. questions or impulses over the years > feel free to contact us for further suggestions!
If you are interested for the versions in German language - click on the Mind your business website in German language.
How rational are professions whose main task is objectivity and neutrality? Digitalisation is often seen as key means to guarantee rationality - rightfully so?
Which image do we have in our mind when we think of the "typical leader?
What prevents more diversity in companies?
What does the Fear of Better Options mean for the work in Finance & Controlling and how can we counter this phenomenon?
I had the pleasure of chairing this year's B2B Online Europe Conference in
Barcelona on the second day.
Well-known companies such as Microsoft, Siemens
or ABB presented their paths in various digital topics such as eCommerce,
Customer Experience or digital strategies.
I had the pleasure of chairing this year's B2B Online Europe Conference in
Barcelona on the second day.
Well-known companies such as Microsoft, Siemens
or ABB presented their paths in various digital topics such as eCommerce,
Customer Experience or digital strategies.
[In der Blog-Übersicht wird hier ein Weiterlesen-Link angezeigt]
I took the following three points with me as
the most important:
- Focus on individual customer needs as a success
factor
- Using data effectively and responsibly at the same time
- Human"
topics such as change management (also internally!), overcoming organizational
silos and the right competencies in the organization are at least as important
as pure technology.
My keynote was mainly about the third point and had the titel "Customer centricity and analogue implications". It was an outlook what digitalisation means to the "analogue" devices of human beings. There are massive changes ahead of us, consequently the question is which competences are needed to deal with them.
Essentially I expect three field of necessary change:
The detailed considerations are summarised in a separate document - if you are interested, just click to download the extended version of my speech.